IBS - Independent Business Services
has over 30 years experience in the distribution and servicing of networked and standalone digital black & white and colour digital photocopiers/printers. In order to understand our customer’s requirements, we specialise in the education sector. In particular, to high volume applications and colour copying & printing. IBS has a dedicated service support network for photocopiers machines across the UK. We can create a “total solution” package that encompasses all the immediate and long term requirements of your school. After considerable research we have found Sharp photocopiers to out perform the competition. Sharp photocopiers have made a great difference in service performance as they are user friendly which is critical in the education sector where there are multiple and part time operators. IBS in May 2005 was awarded by Sharp Electronics UK LTD the accreditation of a Sharp System Centre and excelled in every criteria specified. As we only supply to the education sector our entire service and support programme is structured around the academic calendar. As a result of this we can out perform our competitors and easily respond to our customers needs in less than four working hours and provide friendly and comprehensive technical support at all times on site or remotely. Every installation is supported by a CSR, (customer support representative). They will train each user how to efficiently and economically operate the systems. We never stand still we are continually reviewing and appraising our processes so we can manage the business effectively which in turn allows us to support our customers to the very highest standards. |