Parental Satisfaction Survey Service (PaSS)

"I have been impressed with the way in which this research has been undertaken on our behalf…I would certainly recommend your service to other schools." - Dr L Haslett, Warden, St Columba's College Dublin

Some parents communicate more with the school than others. Without rigorous, incisive surveying, it is difficult to have a candid representation of parents’ perception of your school’s performance, and one relating to many areas – communication, management and of course educational quality.

Our Heads asked ISC for a surveying service that was:

  • Comprehensive, but not exhaustive
  • Simple and easy to use 
  • Quick and cost effective
  • Easy to customise
  • Expert 
  • Competitively priced
  • Confidential

In response, ISC developed the Parental Satisfaction Surveys. These address the needs of schools no matter their size. We operate two separate product briefs -

  • The Express Survey - quick, effective, value-for-money surveys suitable for smaller schools looking to initiate surveying or back up their own efforts with something external.
  • The Bespoke Survey - in-depth, flexible and producing rich data. For delving into complex issues and providing multi-layered analysis that can inform school strategy.

Why go with ISC?
The survey is delivered online, which makes it easy to adapt, cost-effective, quick to design and analyse, and more anonymous than a paper survey. Response rates average 65-75%, compared to 40% for paper surveys – and qualitative responses are more expansive.

The survey is designed and analysed by experts, and can take as little as a month from brief to completed report. We provide comprehensive follow-up support to help you to clarify and action the research conclusions.

Finally, ISC is able to offer this service at a cost well below our competitor services in the market. We deliver the highest quality with flexible costing to suit your budget and needs.

Find out more!
View our template survey and example analysis
Forore information on the different survey briefs and costs, please contact Manuela on 020 7766 7057 or Manuela@isc.co.uk

To discuss Parent Surveys with ISC, please email research@isc.co.uk