Complaint about an ISC School?

Depending on your concern, the usual route for a complaint would be:

1. The Head Teacher: any issues concerning the general running of the school would need to be addressed to the Head in the first instance.

2. The School Complaints Policy: all schools will have a policy governing their handling of parental complaints. This will be available on request from the school, if it has not already been given to you.

3. The Governing Body: if you feel a complaint to a Head has not been answered satisfactorily, you could consider an appeal to the board of governors in writing.

It should be noted that neither ISC nor its constituent associations have the legal remit to get involved in the handling of parental complaints themselves.